Privacy Policy
Effective Date: June 20, 2025 | Last Updated: October 8, 2025
1 · Who We Are
PromptBee ("we," "our," "us") is a Canada-based AI-powered platform for creating, refining, and managing prompts, as well as generating comprehensive development plans. This Privacy Policy explains what information we collect, how we use it, where it is stored, and your rights regarding your data.
2 · Quick Summary
- We collect account details, prompt content, development plan inputs, and basic usage analytics.
- We never sell your personal data to third parties.
- Critical: Your prompts and outputs are processed by third-party AI providers who may use your data for training their models. Your content is NOT private—see Section 4 for full details.
- Data is stored with trusted providers: Supabase (database & auth), Vercel (hosting), and AI model providers.
- PromptBee is currently a free service. We do not collect payment information at this time.
- Minimum age: 13 years globally; 16 years in the EU (parental/guardian consent required for minors).
3 · Information We Collect
| Category | Details | Purpose |
|---|---|---|
| Account Information | Email, display name, password hash, optional profile photo | Create and secure your account |
| Prompt & Development Plan Content | Prompts you create, inputs to development planner, and AI-generated outputs | Generate AI responses, save and share content, provide services |
| Usage Data | IP address, browser/device type, pages visited, error logs, usage patterns | Maintain reliability, prevent abuse, improve features, enforce usage limits |
| Cookies & Similar Tech | Small files in your browser | Keep you signed in, remember preferences, measure traffic |
4 · How We Use Your Information
- Provide the service – authenticate users, store prompts and development plans, generate AI responses.
- Improve PromptBee – analyze aggregated usage data to fix bugs, enhance features, and optimize performance.
- AI safety & abuse prevention – monitor content for spam, illegal activity, or harmful content.
- Enforce usage limits – track usage to ensure fair access for all users.
- Legal & security – detect fraud, comply with legal obligations, enforce our Terms of Service.
PromptBee's Commitment
PromptBee itself does not directly train AI models on your content. We will never sell your prompts, outputs, or personal data to third parties for marketing purposes.
⚠️ Critical: Third-Party AI Provider Data Usage
IMPORTANT PRIVACY NOTICE
PromptBee uses third-party AI model providers to generate responses to your prompts and development plans. These AI providers operate their own infrastructure and have their own data policies.
By using PromptBee, you acknowledge and agree that your content (prompts, inputs, outputs) may be:
- Used to train AI models operated by third-party providers
- Analyzed for research and development purposes by AI providers
- Monitored for abuse prevention and service quality
- Retained according to each provider's data retention policies
This means your prompts and outputs are NOT guaranteed to be private and may be visible to AI model providers.
What This Means for You
- Do NOT enter sensitive information: Avoid submitting confidential, proprietary, personal, financial, medical, or legally protected information.
- Assume visibility: Treat all content you submit as potentially visible to third-party AI providers.
- No guaranteed privacy: PromptBee cannot guarantee that third-party AI providers will not use your data for training purposes.
- Your responsibility: You are responsible for deciding what content is appropriate to submit based on your privacy requirements.
Note: Different AI model providers have different data policies. Some may offer stronger privacy protections than others. PromptBee uses multiple AI providers and cannot control how each provider handles your data. By using our service, you agree to accept these limitations.
Data Retention by AI Providers: PromptBee cannot delete or control data once it has been sent to third-party AI providers. Even if you delete your PromptBee account or remove saved prompts, AI providers may retain copies of your content according to their own retention policies. PromptBee has no ability to request deletion of data from third-party AI providers on your behalf.
5 · Where Your Data Lives
| Provider | Role | Primary Location(s) |
|---|---|---|
| Supabase | Database, authentication, and data storage | United States |
| Vercel | Website hosting, CDN, and serverless functions | Global edge network (US-based) |
| Third-Party AI Providers | AI model providers for prompt refinement and development planning | Varies by provider (primarily United States) |
6 · How Long We Keep Your Data
| Data Type | Retention Period | Deletion Method |
|---|---|---|
| Saved prompts and development plans | Until you delete them or close your account | Immediate removal from database; purged from backups within 30 days |
| Unsigned user interactions | Usage count stored in browser localStorage only | Cleared when browser data is cleared |
| Usage logs | 30 days for abuse monitoring and limit enforcement | Automatic deletion after 30 days |
| Server logs & analytics | 12 months | Aggregated or deleted |
| Account data (after deletion) | 30 days | Complete removal including backups |
7 · Sharing and Disclosure
We do not sell or rent personal data. We share it only:
- Service providers listed above who help us run PromptBee.
- Corporate transactions – if PromptBee merges or is acquired, data may transfer under the same protections.
- Legal reasons – to comply with lawful requests, enforce our Terms, or protect user safety.
- With your consent – e.g., when you publish a prompt publicly or connect third-party integrations.
8 · Your Privacy Rights
Depending on your region (GDPR, UK GDPR, PIPEDA, CCPA/CPRA, etc.) you may have certain rights regarding the personal data that PromptBee directly controls:
- Access: Request a copy of personal data we hold in our databases.
- Correct: Fix inaccurate account information.
- Delete: Close your account and erase data stored in PromptBee's databases.
- Portability: Obtain your saved prompts and plans in a machine-readable format.
- Restrict/Object: Limit certain processing (for example, marketing communications).
- No discrimination: You will not receive different service quality for exercising your rights.
⚠️ Important Limitation
These rights apply only to data stored directly by PromptBee. We cannot delete, access, or modify data that has been sent to third-party AI providers. Once your prompts are processed by AI providers, they are subject to those providers' data policies and retention practices. PromptBee has no control over or access to data held by third-party AI providers.
How to Exercise Your Rights
To exercise your rights regarding data PromptBee controls, please submit a support request. We will verify your identity and respond within 30 days.
9 · Children's Privacy
- PromptBee is not directed to children under 13 years of age.
- Users under 18 require parental or guardian consent to use the service.
- Users under 16 in the EU/EEA require parental or guardian permission.
- We do not knowingly collect personal data from anyone under the applicable minimum age.
- Parents or guardians who believe their child has provided personal data can submit a support request to request removal.
10 · International Transfers
Your data may be processed in the United States or other countries whose privacy laws differ from yours. We rely on:
- Standard Contractual Clauses for transfers from the EEA/UK.
- Equivalent safeguards for all users worldwide.
11 · Security
- TLS encryption in transit
- AES-256 encryption at rest (Supabase & Azure)
- Role-based access controls and least-privilege staff access
- Continuous monitoring and regular security audits
No system is 100% secure, but we take reasonable steps to protect your information. Please keep your password safe.
12 · Payments and Pricing
PromptBee is currently a free service. We do not collect payment information or billing data at this time. If we introduce paid features in the future, we will update this Privacy Policy and notify users in advance.
13 · Marketing Messages
- We send essential transactional emails (account verification, password resets, receipts).
- Optional newsletters or product updates are sent only with your explicit consent. You can unsubscribe at any time in your account settings.
14 · Changes to This Policy
We may update this Privacy Policy as services or laws change. When we do, we'll update the "Last Updated" date and, for significant changes, post a notice within PromptBee.